Contact Us
Hastings Manor
PO Box 458
476 Dundas St West
Belleville, ON
K8N 5B2
Phone: (613) 968-6467
Fax: (613) 771-2409
Inquiries: ltcinquiries@hastingscounty.com
Centennial Manor
PO Box 758
1 Manor Lane
Bancroft, ON
K0L 1C0
Phone: (613) 332-2070
Fax: (613) 332-2837
Inquiries: ltcinquiries@hastingscounty.com
Suggestions, Requests or Complaints
Should a resident or his/her representative have a suggestion, request, or complaint, at any time regarding the programs or services, we invite you to bring them to the attention of any team member, supervisor or manager.
Concerns can also be addressed through care conferences or through one-on-one discussions with members of the leadership team. It is our intent to resolve all concerns in as timely a manner as possible. (A copy of the Resident and Family Complaint Policy is available in the Resident Information Center at the homes and by request)
Leadership Team Members Contact Information
Hastings Manor
Phone: 613-968-6467
Fax: 613-771-2409
Centennial Manor
Phone: 613-332-2070
Fax: 613-332-2837
| Position | Name | Ext. |
|---|---|---|
| Director of Long-Term Care Administrator | Debbie Rollins | 2223 |
| Director of Nursing | Erin Chapman | 2227 |
| Recreation & Volunteer Services Supervisor | Jennifer LeClair | 2244 |
| Assistant Director of Nursing – Infection Control Coordinator | Jackie Dales | 2258 |
| Assistant Director of Nursing | Taunia Mitobe | 2241 |
| Assistant Director of Nursing | Meana Ahmadzai | 2262 |
| Maintenance Supervisor | Ken Paradise | 2225 |
| Dietitian/Manager | Allana Coakley | 2243 |
| Food Service Supervisor | Carol-Ann Bristow | 2231 |
| Food Service Supervsior | Leanne Parker | 2231 |
| Environmental Services Supervisor | Melissa Yorke | 2235 |
| Position | Name | Ext. |
|---|---|---|
| Administrator | Kathy Plunkett | 6605 |
| Director of Nursing | Larisa Toma | 6609 |
| Recreation & Volunteer Services Supervisor | Nancy Mountney | 6608 |
| Assistant Director of Nursing – Infection Control and Environmental Services | Jody Ives | 6691 |
| Assistant Director of Nursing | Denise McCormick | 6604 |
| Maintenance Supervisor | Jared Hall | 6652 |
| Food Service Supervisor | Sreenath Kundayil | 6653 |
| Dietitian | Allana Coakley | 6633 |
You can also contact the Ministry of Long-Term Care.
Ministry of Long-Term Care
Toll-free 1-866-434-0144
7 days a week
8:30 a.m. – 7:00 p.m.
Patient Ombudsman
Toll free 1-888-321-0339 or 416-597-0339 (Toronto)
TTY: 416-597-5371
or
Send a written letter, by mail, to the responsible Director at the Ministry of Long-Term Care at the following address:
Director, Performance Improvement and Compliance Branch
Ministry of Long-Term Care 1075 Bay Street, 11th Floor, Toronto ON M5S 2B1