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Store Manager – Pet Valu

Job Opening Information





Shift Details







What you do:

  • Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society)
  • Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
  • Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level
  • Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
  • Business Results coordinate efforts of store staff to achieve targeted results
  • Other duties and tasks as required


What you bring:

  • Minimum of 2 years customer service and retail store management experience
  • Enthusiasm for learning & growth in pet care industry
  • Possess outgoing and friendly personality with strong customer service skills
  • Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
  • Ability to have reliable means of transportation to and from the store
  • Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
  • Capacity for understanding inter-team conflicts and escalating when necessary
  • Working knowledge of POS system
  • Ability to lift 50lbs repetitively
  • Industry experience an asset


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