Retail Store Supervisor – Petro-Canada

Work setting

• Retail business
• On-site customer service

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Organize and maintain inventory
• Resolve problems that arise, such as customer complaints and supply shortages
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people
• Cashiers
• Grocery clerks and shelf stockers
• Retail salespersons and sales clerks

Additional information

Security and safety

• Basic security clearance
• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Walking
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player