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Receptionist – BrokerLink

Job Opening Information




1 vacancy

Shift Details

Not stated




What’s in it for you: Commitment to your growth and development Flexibility in how and where you work A competitive compensation package Flexible health and dental benefits package An RRSP with a company matching component A casual ‘dress for your day’ environment Be a part of a company that is one of Canada’s best employers (Named by Kincentric in 2021)


Brokerlink have an opening for a full time Receptionist to join our team working at our branch office in Norwood, ON

What you will be doing:

  • Be a part of the billing team – answer client calls regarding payments
  • Control the flow of walk in customers and callers
  • Ensure the needs of customers are being met through superior customer service
  • Process new business and renewals – entry and activation, data entry, review incoming paperwork in timely manner
  • Process endorsements, cancellations, banking changes and change payment plans
  • Verify proper coverage and billing
  • Process customer payments, bank deposits, petty cash management and account coding
  • Monitor and distribute incoming and outgoing mail, faxes and couriers
  • Ensure EPIC system & company portals are updated consistently

What you bring to the table:

  • High School and/or Post-Secondary Education
  • 2-5 years’ experience in an office environment
  • Computer skills – Keyboarding and MS Office
  • Strong customer focus
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills
  • Exposure to Epic is an asset
  • Excellent customer services skills and adept in conflict resolution
  • Priority will be given to the candidate with previous experience working in a brokerage or insurance industry
  • Ability to pass a criminal background check and credit check


Apply and/or view the full job posting at

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process