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Hastings County’s Administration department is gradually resuming in-person services to the public by appointment only in a limited capacity, beginning on September 8, 2020.

The Administration staff are committed to the ongoing health and safety of our employees, customers and community partner agencies. The Public are encouraged to conduct their business by telephone or electronically whenever possible and visit the office for urgent matters only. If you need to speak to us, please contact the County via phone (613-966-1311 or 1-866-267-0575).

All visitors will be required to have made a prior appointment with the Administration office to reduce traffic in the office and allow for physical distancing.

For those with an appointment, there will be steps in place to stop the potential spread of COVID-19. Entry to the building will be available through the north on Church Street. Visitors will be greeted by a screener who will ask a series of questions, do a temperature check, and provide a mask that will be required to be worn for the entire visit.

For those interested in delegations at Committee meetings, please contact the Administration office.

Please note that the public may not attend Committee or Council meetings in-person as part of our COVID-19 safety protocols, however, everyone is welcome to watch meetings via Facebook Live.


The Chief Administrative Officer (CAO) has overall responsibility for all business affairs and services provided by the County of Hastings. Through a management team consisting of six department heads and the Deputy Clerk, the CAO ensures the efficient and effective operation of all departments of the County.

The CAO works closely with the Warden and County Council and coordinates, directs and broadly supervises the implementation of all programs approved by County Council. The CAO has the responsibility of coordinating and directing the preparation of plans and programs to be submitted to County Council for the development and improvement of County services, property and facilities.

Strategic Plan

The current strategic plan was endorsed by Council in March 2016. The plan focuses on supporting people and our communities, recognizing our collective roles in this mission. The plan also incorporates some core values that each of our employees and elected officials embrace. We speak to those values in expressions we call our “We believe – We will” statements.

The plan is easy to read, easy to understand and focused on results. In short, our job at the County is to help people and our communities thrive. This plan is our collective road map to do so.