The Corporation of the County of Hastings (“the County”) is committed to complying with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and all of the standards under it in order to create a barrier-free Ontario. The County is committed and guided by the four core principles of Dignity, Independence, Integration and Equal Opportunity and supports the full inclusion of persons as set out in the Canadian Charter of Rights and Freedoms, and the AODA.
Accessible Formats and Communication Supports
The County shall provide or arrange for the provision of accessible formats and communication supports for persons with disabilities:
- Upon request, in a timely manner that takes into account the person’s accessibility needs due to a disability;
- At a cost that is no more than the regular cost charged to other persons;
- In consultation with the person making the request to determine the suitability of an accessible format or communication support.
The Ontarians with Disabilities Committee meets regularly to discuss ways to make our facilities and operations accessible to all Ontarians. The committee is comprised of the Warden, three members of County Council and three citizen appointees.
- AODA – IASR – Multi Year Accessibility Plan 2016
- Integrated Accessibility Standards Policy Statement and Organizational Commitment 2014
- 2013 Annual Accessibility Plan
- Accessible customer service policy
- Accessible customer service feedback form
- 2017 Accessibility Compliance Report
Hastings County facilitates communication and services for TTY teletypewriter users and the hearing impaired.
Accessing the BRS service:
- TTY teletypewriter national access
- 711 Voice callers: 1 800 855-0511
- Mobile: #711
Bell provides information and/or instructions on how to use this free service.